Sprag Fitted and Speedy STARTs ... YIPEEEEEEE

[Night Train]

[dr_gallup]

When I got the sprag replaced last time the dealership told me they had put the upgraded sprag in the bike. AS you can see from the comparison pics of the old and new sprag and sprag gear, you can see how much smaller the older type is and also the size difference between the sprag gear center hubs.

So are you saying the stealership put in the old small unit?

on the writeup

[Joe Houle]

There is was an old "upgrade sprag" that is no longer available. Currently for the S3 1050 is either the new sprag($200'ish) or the "sprag kit"($400'ish) that includes the new sprag and a new gear to retrofit the older bikes to utilize the new sprag.

[Sparti]

So are you saying the stealership put in the old small unit?

on the writeup

In short that's exactly what I'm saying. I got the sprag changed over Jan 2009 by which time Triumph had released the upgraded sprag kit (released late 2007). The Stealership installed the old style kit because they had it in stock i guess, the end result it lasted 2 years.

I'm going in to see them with the faulty sprag, invoice and with my don't [email protected]*# with me face.

[crashmasterd]

I'm going in to see them with the faulty sprag, invoice and with my don't [email protected]*# with me face.

Is that he same face you wear to not get laid in any bar in Oz?

[antisocial]

So are you saying the stealership put in the old small unit?

on the writeup

In short that's exactly what I'm saying. I got the sprag changed over Jan 2009 by which time Triumph had released the upgraded sprag kit (released late 2007). The Stealership installed the old style kit because they had it in stock i guess, the end result it lasted 2 years.

I'm going in to see them with the faulty sprag, invoice and with my don't [email protected]*# with me face.

Sparti, I can see why you may be frustrated with this situation, but it isn't the dealer's fault that the "old" sprag is what got put in your bike. for warranty repairs, Triumph provides parts (therefore will use superceded parts until inventory is depleted), and pays the dealer labor to install them. less than the normal labor rate to be exact. so not only did you get what you got, so did the poor tech who worked on your shit. he probably got paid 60% or less than what he would normally have got paid for the job. if you feel you were screwed, you're not the only one.

point being, if your bike was fixed under warranty, and you have beef with them putting in the "old style" sprag, your beef is with Triumph, not the dealer.

[leedsharlequin]

^

[Chewie.]

So are you saying the stealership put in the old small unit?

on the writeup

In short that's exactly what I'm saying. I got the sprag changed over Jan 2009 by which time Triumph had released the upgraded sprag kit (released late 2007). The Stealership installed the old style kit because they had it in stock i guess, the end result it lasted 2 years.

I'm going in to see them with the faulty sprag, invoice and with my don't [email protected]*# with me face.

Sparti, I can see why you may be frustrated with this situation, but it isn't the dealer's fault that the "old" sprag is what got put in your bike. for warranty repairs, Triumph provides parts (therefore will use superceded parts until inventory is depleted), and pays the dealer labor to install them. less than the normal labor rate to be exact. so not only did you get what you got, so did the poor tech who worked on your shit. he probably got paid 60% or less than what he would normally have got paid for the job. if you feel you were screwed, you're not the only one.

point being, if your bike was fixed under warranty, and you have beef with them putting in the "old style" sprag, your beef is with Triumph, not the dealer.

The previous repair was NOT a warranty claim.....the bike was nearly 4 years old at the time. Sparti said that he had them repair it as he didn't have the time.

[antisocial]

well, if I had paid to have the "new kit" installed, and ended up with the old, I'd be a bit pissed as well.

[09S3]

^ was he said. But as we all know..kindness goes farther than anger. I would definitely be pissed as well..but like was said..dealer put in what they had, was it wrong? Not necessarily. Was it the 'right' thing to use the older style? nope. Should you expect a refund? nope. 2 years later..gonna be hard pressed to get any kind of a positive result, other than the dealership firing off a letter to Triumph to let them know to pull the remaining 'old' style pieces from the shelves. But then again..big T may just not give a ****.
I hope you do find some resolution Sparti. But nice job gettin that done, with your own made tools. Ingenious my friend!