I haven't even received mine yet! At this point I don't know if I ever will. Devi and CB know of my continuing battles with UPS. They refuse to leave certain packages without an adult signature. It seems to be perfectly arbitrary. Here is my chain of emails with Dan Kyle.
From: David Gallup
Sent: Monday, May 14, 2007 5:22 PM
To:
[email protected]
Subject: Re: Triumph Ohlins group buy
Dan
I want to check on the status of my shock. I got the invoice Friday and some people in the group buy received their shocks Friday so I was expecting to see a box waiting for me when I got home Monday. No box yet.
David
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Dan Kyle <
[email protected]> wrote:
I talked to Ohlins 3 times today, they still did not tell me exactly, they think your is going out tomorrow.
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From: David Gallup
Sent: Wednesday, May 16, 2007 5:15 PM
Dan,
Listen to the attached voice mail from UPS. I'm pretty sure it is the shock package that they are playing games with & refusing to deliver without an adult signature.
No one is ever home to sign for packages and even though there is a sign posted inside the window telling them to deliver to my retired next door neighbor they won't do it. I have never had a package stolen or tampered with but UPS continues to be a royal PITA about delivering anything. This is why I asked for the shipment to be sent "Signature NOT Required". The worst part is they hold the package hostage in the next county and they close before I get off work.
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Dan Kyle wrote:
The problem is we had OHLINS USA drop ship it, so we are not in control of the signature part.
You can contact UPS and Pick it up at their office.
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From: David Gallup
Sent: Wednesday, May 16, 2007 5:44 PM
It would be closer to drive up to Hendersonville !
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Dan Kyle <
[email protected]> wrote:
Ohlins is checking, another possibility is having the address changed to one someone is at. Is there another address??
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From: David Gallup
Sent: Thursday, May 17, 2007 10:11 AM
Dan
This is the address of a friends business, I get wine shipped there because someone always has to sign for that:
XXX Corp
1234 Freedom Court
Greer, SC 29650
Thanks for your efforts.
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From: David Gallup
Sent: Friday, May 18, 2007 6:56 AM
Dan,
I guess they got the address changed, all I know is UPS made no attempt to deliver to the house. Can you get a tracking number for me?
Thanks again.
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Dan Kyle <
[email protected]> wrote:
They were going to try to get the Sign required taken off first, they if they could not do that the change of address. I believe they were able to get the sign required removed.
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Dan
Still no delivery. This is getting old.
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Dan Kyle <
[email protected]> wrote:
Did they try and deliver it?? Was there a note left?? I spoke with Ohlins they were able to change it to no sign required.
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From: David Gallup
Sent: Monday, May 21, 2007 8:59 AM
Dan
Please get me the tracking number, then I can try to work it from this end. There have been no door tags or any other communication from UPS other than the totally worthless voice mail I forwarded last week.
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Dan Kyle <
[email protected]> wrote:
Ohlins is now telling me, the shock has NOT even been shipped as they are out of them. More are due in the first week of June. Dan
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From: David Gallup
Sent: Monday, May 21, 2007 1:17 PM
Dan
Something is rotten in the state of Sweden. They must have shipped it, otherwise what was the USP voice mail about? Maybe I should just buy a Penske shock.
:horse: :horse: :horse: :horse: :horse: :horse: :horse: :horse:
:jerkoff:UPS :finger:UPS :smiley-asskiss:UPS