[tripleniple]

I took my bike to the dealership yesterday to fix a idling problem it has had since I bought it from them a month or so ago. They called me today and said there was oil in the injectors and stepper motor and this was because they think a bad seal cause this, so they are going to replace the seal, stepper motor, some hoses and it will cost around $430.00. This is bullshit! They should have fixed this before the bike was sold to me.
Cant wait for my wife to bitch about this...

 

[TheGuvnor]

Yup, but that is the way it works with used bikes. You do have the ability to change your situation, by using dialog. Talk to the dealer and explain your predicament, let him know that you are unhappy with the fact that your ride has been experiencing this problem since you bought it. Then try to negotiate a deal. If he doesn't make it right, post his info on the website so that we can all think twice before doing business with their dealership. Also, let the dealer know about your intentions....that is why we have kickass websites like this one....information is a powerful weapon!

 

[tripleniple]

I did leave a message with the owner of the dealership to see if he could help out with the cost.
I guess I will find out tomorrow. I wonder how long it will take to get the parts in???

 

[BUCKET]

Don't know how long it will take to get the parts in but in the meantime you could kickbox them in the throat and testicles.Then again i guess this is the price we sometimes pay for buying secondhand,fn sucks arse bigtime though.You could still kickbox someone though to make you feel better. :beer:

 

[Devious2xs]

Oil in the injectors and stepper motor?

How did oil get in either the injectors or the stepper motor? Something sounds more than a little screwy.

I want to know what seal can leak and get oil IN the injectors and the stepper motor. Get them to explain this to you in DETAIL.

 

[tripleniple]

It might be my "grapevine" explaining. I believe it might be hoses and stepper motor. They said it could be two reasons why oil got in there, one is if it fell on its left side or if the seal is bad. I know nothing about this crap so i just take it up the ass and say ok but be gentle.

 

[Guest]

I know nothing about this crap so i just take it up the ass and say ok but be gentle.

Careful, Cheap will want to come and visit you!

 

[Guest]

"Pants down" comes to mind!! :-\

 

[tripleniple]

They said they were going to order the parts today and they should get the parts in on Wednesday, and I should have my bike back shortly therefter. I'll keep ya posted.

 

[dr_gallup]

I'm with Devi. There is absolutely no way for oil to get in the injectors unless you put it in the tank. Now maybe there is a way for it to blow oil out the crankcase breather into the airbox and then get into the throttle bodies but that still wouldn't get into the stepper motor itself.

Where is the smelly fish smiley?

 

[Devious2xs]

They said they were going to order the parts today and they should get the parts in on Wednesday, and I should have my bike back shortly therefter. I'll keep ya posted.

Get a list of the parts they ordered.

 

[briank]

[/quote]

Careful, Cheap will want to come and visit you!
[/quote]

 

[tripleniple]

Re: Oil, Oil everywhere... UPDATE

well I picked up the bike today, drove it home and it still was idleing irradically, and the about 15 miles later it died at a stop light. So I have to take it back to them to figure what else it could be.

this is what was on the bill;
tube corrugated
gasket LH crank cover
O-ring
stepper motor
housing
seal breather
labor

I wonder if I have to pay them to fix it again?

 

[StuckInKansas]

All that proves is that you should not have paid the first time. I would demand that they fix it right, free of charge. Then find another dealer to business with. I hate it when dealers try to pass the repairs off onto the buyer with secondhand bikes. They probably took the bike on trade, and reamed the guy that traded it in because it "needed repair". They then sold the bike as is, expecting it to come back, then charged YOU for the repair.

:finger: dealers...

 

[tripleniple]

i hope that is not the case.

 

[J-Pip]

Ouch, that sucks, hopefully, they'll cover either cover the work they did that wasn't needed, or do the correct job for free. It sounds like they mis-diagnosed the problem, you shouldn't have to pay for that. They do have you sign a form authorizing work and accepting to pay that amount. Most likely they'll try to work with as much as possible to keep their shop reputation. See if you can find a local club or sportbike forum, or a local race group. You could probably find a link from your local track's website. Ask some questions about their shop on the forum and explain your situtation. I guarantee they pay attention to it, it might spark an interest in them to give you the best service they can, if it's being talked about locally to other potential customers. More so than talking about it here.

This however didn't work on my shop, almost every employee at the shop is on the utahsba forum, and still thier shop is shit. Eeryone that's ever dealt with them says so. I've yet to hear from any one that the Accolade shop had great service. They are the only Triumph dealer (their least expensive and lowest priority line) BMW and MV dealer in the state and aparently they know it.

To quote Kansas :finger: Accolade.