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So I have a rear shock complete with a nice corroded finish (apparently acid from battery) that I want fixed. I reported this to my dealer (120 miles away) during the first service at 450 miles.
The warranty claim has been rejected. Triumph says: Dealer who performed PDI is at fault, battery must sit for 1 hour after filling to prevent leakage.
(Local dealer was out of speedies for the year, so I had to go elsewhere to get mine in August) So my dealer tells me he's sorry, but it's basically between me and the selling dealer. (I can dig that, he's definately not at fault and obviously Triumph isn't going to pay him to fix it)
Put in a call to TN this afternoon and they say they'll get right on it in the A.M.
So I'm crossing the fingers until I hear back from them.....
Yeah, it's cosmetic. Yeah, cosmetics have never been a big thing with me. BUT....this is the first NEW bike I have ever had and it should be made right, no matter if the dealer or Triumph are at fault.
OK, rant finished......vote away.
The warranty claim has been rejected. Triumph says: Dealer who performed PDI is at fault, battery must sit for 1 hour after filling to prevent leakage.
(Local dealer was out of speedies for the year, so I had to go elsewhere to get mine in August) So my dealer tells me he's sorry, but it's basically between me and the selling dealer. (I can dig that, he's definately not at fault and obviously Triumph isn't going to pay him to fix it)
Put in a call to TN this afternoon and they say they'll get right on it in the A.M.
So I'm crossing the fingers until I hear back from them.....
Yeah, it's cosmetic. Yeah, cosmetics have never been a big thing with me. BUT....this is the first NEW bike I have ever had and it should be made right, no matter if the dealer or Triumph are at fault.
OK, rant finished......vote away.